OUR PROMISE TO FISHKEEPERS DURING COVID-19
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During these challenging times throughout the world, we hope you and your family remain healthy and safe. Without question, this message extends to the fish, invertebrates, corals, plants and other living beings under your care. With so many unknowns presented during COVID-19, Fluval wishes to confirm its support and commitment to helping you navigate through the obscurity.
Many of you have communicated your concern about how to access Fluval foods, water care, media and other aquarium supplies at this time. On that subject, we want to assure you we remain operational presently, and are working diligently to keep up with the demand. As we continue to do so, we are also ensuring the highest standards of hygiene are maintained at all times throughout our facilities to keep our staff, yourselves and your livestock safe.
During this pandemic, we are not only doing everything in our power to ensure hobbyists continue to have access to Fluval products (both online and in store), but our knowledgeable Customer Support team as well. Please do not hesitate to contact our qualified representatives with any questions or should you require assistance finding a particular product, part or authorized retailer.
Thank you and be safe.