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Type of Retailer

  • Premium Dealer Premium Dealer

    An officially recognized retailer offering a wide array of Fluval products and expertise.

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Return Policy

To make a return, please email us with complete details and reason for return request.

Policy Details

All returns must be authorized by our customer service representatives within 30 days of delivery. No returns will be accepted if the product has been opened from original packaging or has been used (no altered parts will be accepted or credited). We refund the value of the products only upon receipt of the product. Customers are responsible for original and return shipping costs unless item arrived damaged.

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